lN
leisha N
1 reviews | Active since Sept 2009
04 May 2023, 16:24
complaint
Went to Standard Bank Pinelands and needed to make an overseas transfer but it was to Stanadard Chartered Bank in Johannesburg. They were SO UNHELPFUL and would not help me but gave a generic number to phone which is useless to me. In fact, this bank was so rude and unhelpful I am thinking of moving my account to another bank
Helpful (0)
Replies (3)0
Replies (3)lN
leisha N's updateReviewer Update
04 May 2023, 16:27My son recently closed his Standard Bank account and went to another and he is so happy, cheaper rates, polite people, helpful people
lN
leisha N's update04 May 2023, 16:27
Reviewer Update
My son recently closed his Standard Bank account and went to another and he is so happy, cheaper rates, polite people, helpful people
Standard Bank's replyOfficial
04 May 2023, 16:31Dear Leisha
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 May 2023, 16:31
Official
Dear Leisha
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 May 2023, 12:47Good day Leisha
We appreciate you taking our call.
Please be aware our Branch Leadership team will address the consultant internally.
Once more, please accept our heartfelt apologies for the service interruption.
We believe that our future dealings will result in better results.
Moreover, have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you taking our call.
Please be aware our Branch Leadership team will address the consultant internally.
Once more, please accept our heartfelt apologies for the service interruption.
We believe that our future dealings will result in better results.
Moreover, have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 May 2023, 12:47
Official
Good day Leisha
We appreciate you taking our call.
Please be aware our Branch Leadership team will address the consultant internally.
Once more, please accept our heartfelt apologies for the service interruption.
We believe that our future dealings will result in better results.
Moreover, have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you taking our call.
Please be aware our Branch Leadership team will address the consultant internally.
Once more, please accept our heartfelt apologies for the service interruption.
We believe that our future dealings will result in better results.
Moreover, have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***