SM
Siphosethu M

1 reviews | Active since Nov 2018

14 Dec 2020, 12:08

Complaint

Your consultants at your sunnypark branch are so slow. One has to que for over 30 minutes outside and still que inside. I get dizzy whenever I'm queuing for help at your branch.

0
Replies (2)
Standard Bank
Standard Bank's reply14 Dec 2020, 13:00
Official
Dear Lindokuhle

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 Dec 2020, 12:17
Official
Hello Lindokuhle Nkosi

Thank you for allowing us the opportunity to look into your matter. 

We confirm that the matter was adopted and dealt accordingly.

Kind regards 
Complaint Resolution Centre 
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