complaint

Good Day

This is my fith email to Standardbank and no one can assist me with Standard bank internet banking when we call internet banking we are kept holding for ever the numbers *** or *** no one answers and costing a lot please can some one call us please reply back urgent My savings account was linked to my credit card banking details and i have closed my credit card and only have a savings account with standard bank A/C No.Plus Plan *** I have recently relocated to the UK & I wish to change my cell phone & e-mail address. .My e-mail address is *** My cell phone No is ***. My old email was *** and cell *** I am unable to access my bank a/c on Internet banking as my OTP goes to my defunct cell phone No.in SA. Please advise how I can rectify this problem from England.As I need to pay a/cs in SA. Sandra Jean Corden