Complaint

Good day

I am writing this message to let you know that my Standard Bank card is blocked and they are failing me as their customer. I visited the branch they told me that they took that decision because I received funds. I was told by their consultant assistant that they are going to rectify that and I must follow up the next day. Two days later after I took their word, I was still blocked. I am frustrated because my life is stuck I do not have access to my account and the banking app. Please help I am not satisfied with how they are handling this inconvenience they caused. I wasted a lot of my time,diesel and energy going back and forth with them nothing changes till this day it has been 2 weeks now.