Complaint

I am not happy with the service I have received as a loyal account holder at Standard bank [Chris Hani] branch as I was there to put in a notice for money to be transferred from my savings to my main account and I was informed that should take 7 days which was not a problem however that had not been done from the day of notice 08.09.2020 till today...this had happened before during December 2019 and I had to go back to them again only to find out that the mistake was with them yet I was heavily pregnant having to be going back again for something which was not even my fault and I did not even complain nor cause any drama because I understood anyway but now that this is happening again and this time the lines to go inside the bank are insane and to take my time and money again to go there is not on at all. I am really not happy at all about all this.