NY
Nombulelo Y
1 reviews | Active since Aug 2024
15 Oct 2025, 09:00
Complaint
Can someone start working at your transactional ***** I have been calling for the past 2 days promised someone will call me now till today no one has called my customers are waiting for their goods which I can't deliver because standard bank does not care
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
15 Oct 2025, 09:09Dear Nombulelo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Oct 2025, 09:09
Official
Dear Nombulelo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
NY
Nombulelo Y's updateReviewer Update
15 Oct 2025, 09:41Still no call
NY
Nombulelo Y's update15 Oct 2025, 09:41
Reviewer Update
Still no call
Standard Bank's replyOfficial
15 Oct 2025, 10:38Good day Nombulelo,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Oct 2025, 10:38
Official
Good day Nombulelo,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
NY
Nombulelo Y's updateReviewer Update
15 Oct 2025, 15:03I have not been able to access a business account from Friday in my business I make clothes that my customer needs by Friday for an event on Saturday. Standard Bank decides to ignore the urgency of my complaint I still cannot access my account. Does Standard Bank about small businesses at all
NY
Nombulelo Y's update15 Oct 2025, 15:03
Reviewer Update
I have not been able to access a business account from Friday in my business I make clothes that my customer needs by Friday for an event on Saturday. Standard Bank decides to ignore the urgency of my complaint I still cannot access my account. Does Standard Bank about small businesses at all