Complaint

I have been incorrectly listed by standard bank with an admin order, on my cheque account , I have escalated this issue to my branch at Mall@reds, Centurion, and have been assisted by a lady who has been escalating the issue to her seniors and members of the departments that supposedly have listed me, however, its been a month and no one seems to give me any sort off feedback , on firstly who and how made this error on my account, and secondly no one has an idea on how to fix the problem,