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Franco B
1 reviews | Active since Mar 2019
12 Mar 2019, 14:11
Complaint
I had an issue with my banking app and debit order that went off my account, the call centre service is non existent, i probably made 10+ calls some of them longer than 43mins with no answer and im still sitting with my problem. What to do????
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
12 Mar 2019, 14:37 Hi Franco Thank you for posting your comment.
We apologize for the inconvenience and undue frustration, this has caused.
We will get someone to urgently look into the matter and make contact with you.
Kind regards
Complaint Resolution Centre
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We apologize for the inconvenience and undue frustration, this has caused.
We will get someone to urgently look into the matter and make contact with you.
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply12 Mar 2019, 14:37
Official
Hi Franco Thank you for posting your comment.
We apologize for the inconvenience and undue frustration, this has caused.
We will get someone to urgently look into the matter and make contact with you.
Kind regards
Complaint Resolution Centre
***
***
We apologize for the inconvenience and undue frustration, this has caused.
We will get someone to urgently look into the matter and make contact with you.
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's replyOfficial
19 Mar 2019, 08:45Dear Franco Breed
Thank you once again for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply19 Mar 2019, 08:45
Official
Dear Franco Breed
Thank you once again for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,