Complaint

Y2KConnect debited R95 from my account on 15 Aug. I called Std Bank requesting a reversal because I don't know this company and was told it was reversed but I still need to pay the returned funds fee should it happen again in future because it appears as a service agreement. How is this protecting our money and accounts? Every time money is deposited into my account I have to move it immediately because Standard Bank is not save to bank with.