TN
Thobile N
1 reviews | Active since May 2019
10 Oct 2022, 11:04
Complaint
Bad service. Im approved 3 months payment holiday for RCP account. However the debit went off successfully. Requested for refund on 26 September 2022. Till this day refund is not processed. .
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
10 Oct 2022, 11:23Dear Thobile
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply10 Oct 2022, 11:23
Official
Dear Thobile
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
TN
Thobile N's updateReviewer Update
13 Oct 2022, 05:39No feedback since Monday and my refund still not done. Standard bank Your service is bad
TN
Thobile N's update13 Oct 2022, 05:39
Reviewer Update
No feedback since Monday and my refund still not done. Standard bank Your service is bad
Standard Bank's replyOfficial
13 Oct 2022, 07:43Hi Thobile
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
Standard Bank's reply13 Oct 2022, 07:43
Official
Hi Thobile
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***
We appreciate you flagging your concerns with us.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Standard Bank Help Centre
***