MM
Menhle M

1 reviews | Active since Dec 2017

06 Sept 2020, 17:34

Complaint

Hello

I have lost count how many times I've tried to reach Standard Bank trying to decrease my credit card limit. I asked them to call me bank, ive sent emails. the last straw was when I called and they told me I failed their stupid verification process. I don't want to bank with them anymore, I want to pay off this credit card, how can that be *****? They once responded to my mail saying they'll assist me and I never got a response after that.

PLEASE HELP

0
Replies (1)
Standard Bank
Standard Bank's reply29 Sept 2020, 13:40
Official
Dear Menhle

Thank you for allowing us the opportunity to look into your matter. 
We confirm that the matter was adopted and responded to.
Kind regards 
Complaint Resolution Centre 
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