LM
Louis M
1 reviews | Active since Mar 2024
03 Mar 2026, 13:58
Complained about unfair debits oder.
I am currently at standards bank branch, complained about my standard bank insurance debit order ,that I have cancelled 3 months ago. I am at the branch to ask for assistance, but I am on a phone for more than 30 minutes to receive assistance, may please help me to get my money back from standard bank insurance. The amount is R765+ , please I will appreciate your assistance I am definitely frustrated by this service from standard Bank, I am even willing to shift my salary to another Bank bcoz I can't take it this stress anymore. Thank for your time.
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Standard Bank's replyOfficial
03 Mar 2026, 14:06Dear Louis,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply03 Mar 2026, 14:06
Official
Dear Louis,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***