RL
Rinny L

1 reviews | Active since Jan 2016

26 May 2018, 09:46

Complainant

I was ******, I lost my wallet, ID and licence. I went to standard bank in Centurion mall to re-open my cheaque card, I had an affidavit and copy of my ID. I was told i will not be assisted cause I don't have an original ID. I don't have money to do another ID but i have money in my standard bank account. Right now I am stuck and frustrated cause i need money but i cant access it. It is depressing me.

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Replies (2)
Standard Bank
Standard Bank's reply27 May 2018, 02:35
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 May 2018, 15:59
Official

Dear Rinny

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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