complain to Standard Bank ***** Department

biggest mistake and regret by me, after being convinced by sales consultant from Standard Bank, i switched my salary to Standard Bank, from there all mess happened, i have not been able to access my money since 15 January 2025, and that moment i am supposed to purchase 2 Chromebooks for my kids to use at school, i could purchase 1, now i cant give 1 child and live the other , my kids education is also affected now because of Standard bank putting a ***** alert on my account while that is my salary, they don't call me nor call my employer, they don't bother to confirm the deposit with anyone, just inconvenience me, go to their branch in Pongola, the staff members there just put on a phone and you hold forever, i am owing money to loan sharks while i have money in my bank account .....so called standard bank...useless bank. if my salary was not good enough for Standard Bank they could have just returned the money to my employer and then my employer would use my Capitec account as previously used, mind you at Capitec if its new transaction that you are doing, they just ask for a selfie and the transaction is confirmed, so convenient but Standard ....so called major bank is a useless bank.