MM
Maureen M
1 reviews | Active since Aug 2019
05 Mar 2024, 19:23
Complain
I opened an account with std bank and I'm being charged R115 for monthly fee, I really think std bank is ripping us off, consultants also don't explain to us. I was going to use the account for saving money with my colleague, which I can't do it anymore because all our monies will go to bank charges. Im really not happy at all, this is not on shame.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
06 Mar 2024, 06:46Hi Maureen
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply06 Mar 2024, 06:46
Official
Hi Maureen
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
07 Mar 2024, 10:50Hi Maureen
Thank you for taking our call. As per our telephone conversation thank you for confirming that the branch has contacted you. We will call you again at 12pm as per your request.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Thank you for taking our call. As per our telephone conversation thank you for confirming that the branch has contacted you. We will call you again at 12pm as per your request.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply07 Mar 2024, 10:50
Official
Hi Maureen
Thank you for taking our call. As per our telephone conversation thank you for confirming that the branch has contacted you. We will call you again at 12pm as per your request.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Thank you for taking our call. As per our telephone conversation thank you for confirming that the branch has contacted you. We will call you again at 12pm as per your request.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
MM
Maureen M's updateReviewer Update
07 Mar 2024, 20:09Thank you so much for your quick response and resolving my problem, I really appreciate.
MM
Maureen M's update07 Mar 2024, 20:09
Reviewer Update
Thank you so much for your quick response and resolving my problem, I really appreciate.
Standard Bank's replyOfficial
08 Mar 2024, 06:31Hi Maureen
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply08 Mar 2024, 06:31
Official
Hi Maureen
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***