hvdh
hannes van den heever

1 reviews | Active since Nov 2012

19 Nov 2020, 09:17

Complain

Pathetice service .Can not have excess online to my homeloan if do not have a other account or card with them. Security questions after 2 consultants are the questions not security questions but Marketing questions

0
Replies (2)
Standard Bank
Standard Bank's reply19 Nov 2020, 12:19
Official
Dear Hannes

Thank you for posting your comment. 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
Kind regards 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply20 Nov 2020, 17:13
Official
Good day Hannes,
Thank you for posting your comments. 
Please be advised that an email was sent to you requesting further details. 
A waiting your response.
We greatly appreciate your continued support  
Kind regards,
Complaint Resolution Centre