PS
Pulane S

1 reviews | Active since Jul 2016

14 Jul 2016, 19:01

COMPLAIN ABOUT STANDARD BANK HOME LOAN

<p>Home loan account number ********** 81</p> <p>March 2012 balance of the loan was paid off and I wrote cancellation letter of bond and insurance but the account was not closed until to date. I received letter dated 5 January 2016 stating that the wrote off the accumulated money they charged since the account was paid off and they will call me for my title deed I am still waiting since January can you please help me to get my title deed</p> <p> </p> <p> </p> <p>kind regards</p> <p>Pulane Sedio</p> <p> </p>

0
Replies (2)
Standard Bank
Standard Bank's reply15 Jul 2016, 06:50
Official

Good day Pulane Sedio

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply15 Jul 2016, 09:53
Official

Mrs. Sedio has been contacted to acknowledge the complaint.

Matter is receiving urgent attention.

Kind regards

Complaint Resolution Centre

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********** (fax)

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