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Martha M

1 reviews | Active since Aug 2026

20 Aug 2026, 10:51

Complain about my money which has been blocked for 11 days now

I was sent R15000 by family members and standard bank told me they have blocked it still investigating were it came from. They said they will release the money after 7 working days but it's been over 7 working days and the money is still blocked up. I want to used the money for an emergency, can you please help me out now we are on the 11th day nothing is happening

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Replies (1)
Standard Bank
Standard Bank's reply20 Aug 2026, 11:03
Official
Good day Martha, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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