GT
Gaolatlhe T

1 reviews | Active since May 2023

16 Jul 2025, 13:36

Complain

My matter has been reported in June, it is 4 weeks and nothing good has come out of that. Even the team leaders are not responding to the escalated matter..

0
Replies (6)
Standard Bank
Standard Bank's reply16 Jul 2025, 13:40
Official
Good day Gaolatlhe, 

We are  saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 
Standard Bank Hello Peter Team 
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GT
Gaolatlhe T's update16 Jul 2025, 13:44
Reviewer Update
What exactly will you be looking into? Do you even know what is the matter or is this some automated messages, if then the bank doesn't take us serious
Standard Bank
Standard Bank's reply16 Jul 2025, 14:41
Official
Good day Gaolatlhe,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
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GT
Gaolatlhe T's update16 Jul 2025, 14:49
Reviewer Update
My question is what are you Revolving that you don't know. What exactly are you resolving, what is the matter here
GT
Gaolatlhe T's update17 Jul 2025, 17:03
Reviewer Update
24 hours has passed, what is the feedback
Standard Bank
Standard Bank's reply18 Jul 2025, 07:40
Official
Dear Gaolatlhe

We will follow up with our team and we will be in touch.

Apologies for the inconvenience.

Kind regards
Standard Bank Hello Peter Team
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