TK
Thobias K
1 reviews | Active since Mar 2022
28 Mar 2022, 13:02
Complain
Well i have been banking with standard bank for the past 5 to 6 Years from my experience i have never encountered such.what they have done since i got paid on the 15 of Mrach my salary is there i cant access it, i went to the branch to report and to find out that my card was closed for *****, but i have never been contacted by anyone from the bank or ***** side of standard bank. Its been 2 weeks and 4 days since i reported this matter and i have been using my phone and the branch phone to try to contact so i cant my money and pay my debts even today, i haven't got any help. Am very disappointed
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
08 Apr 2022, 10:44Hi Thobias.
Thank you for bringing your concerns to our attention.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly check your private message, we have rep****.
Kind regards.
Standard Bank Help Centre
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Standard Bank's reply08 Apr 2022, 10:44
Official
Hi Thobias.
Thank you for bringing your concerns to our attention.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly check your private message, we have rep****.
Kind regards.
Standard Bank Help Centre
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Standard Bank's replyOfficial
11 Apr 2022, 17:08Hi Thobias.
Thank you for allowing us the opportunity to look into your matter.
An email response was sent to you on the 11th April by our team looking for more details in order to assist.
Your most urgent response will be greatly appreciated.
Kind Regards
Standard Bank Help Centre
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Standard Bank Help Centre
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Standard Bank's reply11 Apr 2022, 17:08
Official
Hi Thobias.
Thank you for allowing us the opportunity to look into your matter.
An email response was sent to you on the 11th April by our team looking for more details in order to assist.
Your most urgent response will be greatly appreciated.
Kind Regards
Standard Bank Help Centre
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Standard Bank Help Centre
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Standard Bank's replyOfficial
12 Apr 2022, 10:22Hi Thobias.
The matter is closed due to no response received.
Thank you for posting your comments.
Standard Bank's reply12 Apr 2022, 10:22
Official
Hi Thobias.
The matter is closed due to no response received.
Thank you for posting your comments.