NB
Nobuhle B
1 reviews | Active since Aug 2020
23 Aug 2020, 07:10
Complain
On Saturday the 15th of August I withdrew R2000 2 times on their suncoast ATM money didn't come but it was deducted from my account.i called their number and they said since I'm using other bank I must go to the card issuer to sort the matter with them. On monday the 17th I went to the company LCI the card issuers and submitted everything they want but till today they never got back to me or the LCI company about my R4000 I need to do groceries for my kids we are hungry. Please help me
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Replies (1)
Standard Bank's replyOfficial
04 Sept 2020, 16:16Dear Nobuhle Bhengu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Sept 2020, 16:16
Official
Dear Nobuhle Bhengu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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