sM
sipho M
1 reviews | Active since Mar 2021
04 Mar 2021, 15:45
Complain
I made a withdrawal request of R1600,00 on 27/02/2021 from an express machine and the money was not dispense however my account is less the amount of R1600.00. Please can you urgently assists, no one is coming back to me. I have to follow up it myself and this is frustrating because its not a way to treat a customer. SENT EMAIL, DM VIA TWEETER AND CALLED THE CALL CENTRE BUT NO ASSISTANCE
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
04 Mar 2021, 22:27Good day Sipho Masuku
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************
Standard Bank's reply04 Mar 2021, 22:27
Official
Good day Sipho Masuku
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************