SN
Simphiwe N

1 reviews | Active since Jun 2019

01 Jun 2019, 11:16

Complain

The branch is too cold. Other banks are not this cold joooo. I had to queue at the consultant side where as what I wanted I was supposed to go to enquiries if the friendly consultant who is also working alone did not come out leave the customer she was helping to ask us what we all wanted I was gonna sit there for an hour or more. A big tnx to that consultant

0
Replies (2)
Standard Bank
Standard Bank's reply04 Jun 2019, 05:22
Official
  Dear Simphiwe
 Thank you for posting a comment.
  
 One of our consultants will be in contact with you as soon as possible.
  
 Regards,
 Complaint Resolution Centre
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Best regards,

Standard Bank
Standard Bank's reply12 Jun 2019, 08:12
Official
Dear Simphiwe Nkosi 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Best regards,