Complain

Im writng this complain for the 3rd time complaining about standard all they do they just say they will investigate and get back to you Niyaaz Jardine is the one who send me response and he doesn't get back to me. This bank want to debit my account month end so that they know they won't refund it back they will apologies promising it won't happen again. Should they deduct my money unfairly i will sue them. Yesterday i i logged a complain to facebook they responded that someone will assist me. I regret it why i choose banking with standard bank this is a bank of **** just imagine i logged a complain since last week and there is no one willing to assist me.