mM
manapo M
1 reviews | Active since Jun 2015
25 Jun 2015, 16:54
complain
I have requested a reversal to be done on my account on the 30th of may, received an sms with reference number *** that my query will be resolved on the 9th of June, I have been going to the branch no one is assisting me.I called their call centre they told me their turn around time is 24 hours as they have escalated my query however still my query is not resolved.
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Standard Bank's replyOfficial
29 Jun 2015, 12:10Hello manapormopeli,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply29 Jun 2015, 12:10
Official
Hello manapormopeli,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***