AA
Andricia A
1 reviews | Active since Jan 2021
04 May 2023, 15:24
Complain
For the past few days I’ve been trying to log on my app but I’ve been getting error message. Standard bank is a frustrating bank and at this moment I wish I can move my money somewhere else. I stay in a village and cannot drive to the bank to transact. Then how do I move on from this frustration? Please fix your administration please. I’ve been patient.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
04 May 2023, 15:28Good day Andricia
Thank you for alerting us to this.
Please send us a private message with your ID number and error message you're receiving when logging onto the App.
Our sincere apologies for the inconvenience caused.
Kind regards
Standard Bank Help Centre
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Thank you for alerting us to this.
Please send us a private message with your ID number and error message you're receiving when logging onto the App.
Our sincere apologies for the inconvenience caused.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply04 May 2023, 15:28
Official
Good day Andricia
Thank you for alerting us to this.
Please send us a private message with your ID number and error message you're receiving when logging onto the App.
Our sincere apologies for the inconvenience caused.
Kind regards
Standard Bank Help Centre
***
Thank you for alerting us to this.
Please send us a private message with your ID number and error message you're receiving when logging onto the App.
Our sincere apologies for the inconvenience caused.
Kind regards
Standard Bank Help Centre
***
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Andricia A's updateReviewer Update
06 May 2023, 07:56I’m not helped,I deleted the app and installed again and it says my account is disabled and I must contact the service administrator. Still cannot go through.
AA
Andricia A's update06 May 2023, 07:56
Reviewer Update
I’m not helped,I deleted the app and installed again and it says my account is disabled and I must contact the service administrator. Still cannot go through.
Standard Bank's replyOfficial
06 May 2023, 08:15Good Day Andricia
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
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Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 May 2023, 08:15
Official
Good Day Andricia
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved.
The team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
09 May 2023, 13:50Dear Andricia
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 May 2023, 13:50
Official
Dear Andricia
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***