TN
Thobile N

1 reviews | Active since May 2019

18 Aug 2022, 10:33

Complain

Request for saving account to be closed and transfer the funds to my transactional. However the transfer was not done. Branch at Jabulani mall advised that they can't find the transaction/transfer mara the is closed. This transfer only a day for funds to reflect in my account. They don't know what happened to my money

0
Replies (1)
Standard Bank
Standard Bank's reply18 Aug 2022, 10:42
Official
Good day Thobile 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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