TM
Tsepi M

1 reviews | Active since Jan 2017

28 Sept 2021, 12:36

Complain

I have been refused credit by you as i m listed as a slow payer for a credit card which was closed a year ago,

I need urgently for you to update my profile and remove the credit card on my profile as i do not have the credit card on me. urgently

0
Replies (1)
Standard Bank
Standard Bank's reply28 Sept 2021, 16:06
Official
Good day Tsepi

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support.
  Kind regards Complaint Resolution Centre******