Competition Winner

Thank you so much, looking forward for having this fixed🙏

Good morning

I really hope it gets resolved because had that line before from your Twitter page saying my matter was escalated to being urgent and will be contacted soon but 3 weeks later here I am writing to you. I'm having sleepless nights regarding this.

I'm begging you🙏

Kind Regards

Good day

I'm trying to find out on what's holding on my payment. I was called on Wednesday letting me know my matter has been resolved and I'll get paid on during the day and if not latest will be Thursday (yesterday) but I haven't anything. I was really excited when they told me it's resolved but now feels like going 1000 steps back to square one😭😭😭😭😭honestly don't know anymore. Hurt is understatement.

Good day

Thanks for your reply but honestly this is 💯 not fair on me. This issue has been from July till now😭. This has affected me mentally,have sleeples nights and emotionally drained. Worse because nothing is being done.

I had hope lastweek when was called to inform me the matter is finally resolved so shocking to see this reply of yours that "my matter is on priority and will be solved but isn't it solved? Was I **** to lastweek??

Yoh ayi I'm hugely hurt,disappointed and pained by all this. I'M HURT! I'M HURT!

So now I'm being answered by a machine repeating the same message over and over again without actually considering my pain or feelings.

Good day Standard Bank Team

I'm still waiting to being helped. No one has contacted me,nothing is being done.

What is going on? Why am I not being helped? I'm not taken serious at all. I'm being **** to as to "being said" my matter is taken seriously and is treated off as priority. How's that possible if by now I haven't received any good service(help)

Please do attend my plea please 🙏

Dear Standard Bank

Thank you for getting back to me, you apologize thousand times right now ,yet my problem or issue not solved still delayed.

I have requested help million times now.

I've been on the lookout for a call from your team. DISAPPOINTING

This is to show you don't take me serious at all. I've begged and begged for your assistance and still taken for a fool.

I'm gonna approach The NCC now because people I expected to help me failed me or denied me that.

Kind Regards

Hi

I first contacted you on the 5th September and today is on the 3rd October 2023 almost a month without you helping me.

After all promises you made to resolve this matter still nothing to show . How can something that I won on July but haven't received it by today 3 October 2023 yet other winners received their cash prize within that July month?

Why are you toying with my feelings like this, are you making promises only to protect your company's name because you have not protected me from all this pain and run around.

I take competitions personally because I don't play them for fun but because they play a huge role in my financial life since I'm unemployed so just imagine what has this done to me. I've been having sleepless nights since July but guess it doesn't matter you.

It's sooo sad and painful to have to pour your heart like this to people who don't care about you . You've really hurt me sooo much Standard Bank Team. I wish you can all see my heart.

I tried getting help million times with you and you take me for a ride. It's okay hey all I can say is God be with you all.

Clearly Standard Bank ****med me of my winning prize. It's not like I got it for free I played and won but yet today seems like I'm a bother, but God shall see you through noways you'll hurt me like this with empty promises but just realized that you were only making those promises to protect the company's reputation.

Good day

I haven't been contacted, been waiting for your calls but nothing. How long will I survive this pain?

Good day

I would like to take this opportunity to thank each and everyone who worked tirelessly to make sure my problem is resolved. Finnaly received my cash prize.

Really am thankful 🙏

Warm regards