SM
Sandile M

1 reviews | Active since Dec 2021

09 Dec 2021, 09:11

Competency & Humility Saves The Day

Good day,

My name is Sandile Mncwango, I would like to give a shout out and compliment to the following two ladies for shining in their own light and saving the reputation of the Standard Bank branch on 5 Simmonds st, Jhb.

I urgently needed to be process payment for my home Affairs application and even after 3 days of to and fro, I still feel Tshepiso and Boikanyo deserve recognition for their ability to hold down the madhouse inside the branch, they work well together and shine in their own light. When I couldn't manage to link accounts, they did absolutely everything within their power to resolve the technical errors encountered and this is with expert customers service and complete competence.

Thank you for your outstanding professionalism and business with a conscience. Yours Sincerely. Mr. SS Mncwango The Grand Centillion (Pty) Ltd ***

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Replies (1)
Standard Bank
Standard Bank's reply09 Dec 2021, 16:15
Official
Dear Sandile

Thank you for your posting.  It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
 
We are delighted to hear of your wonderful experience with our staff.
 
Kind regards
 
Complaint Resolution Centre
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