DR
Don R
1 reviews | Active since Jul 2011
13 Aug 2015, 11:47
Company postdated payments ref.logged ***
For the past 10 years plus I have been able to postdate internet payments through the Std. Internet banking system. This facility has for been denied for the past 5 months!<br> All attempts to have the error corrected over this period have failed and no acknowledgement or reply is given to my e-mails despite a telephonically promised rectification by 23 July 2015.<br> Standard Bank seem to have no respect for client service!<br> It is causing me inconvenience with my payments.
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Replies (1)Standard Bank's replyOfficial
15 Aug 2015, 15:06Hello siyabong,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply15 Aug 2015, 15:06
Official
Hello siyabong,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
