DR
Don R

1 reviews | Active since Jul 2011

13 Aug 2015, 11:47

Company postdated payments ref.logged ***

For the past 10 years plus I have been able to postdate internet payments through the Std. Internet banking system. This facility has for been denied for the past 5 months!<br> All attempts to have the error corrected over this period have failed and no acknowledgement or reply is given to my e-mails despite a telephonically promised rectification by 23 July 2015.<br> Standard Bank seem to have no respect for client service!<br> It is causing me inconvenience with my payments.

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Replies (1)
Standard Bank
Standard Bank's reply15 Aug 2015, 15:06
Official
Hello siyabong,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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