1 reviews | Active since Mar 2011
Communication Response Is NOT in their vocabulary
<p>E-Mailed Prince.Magopane @ Standard bank on 11 Jan 17, informing him to remove my residence details from a client, who he opened an account for, as this guy has moved out and we do not know where he has gone?</p> <p>Prince did not even bother to reply, so I sent another e-mail on 25 Jan 17 - Still With No Response or Feedback.</p> <p>I cannot contact him as he never gave his number</p> <p>Maybe Standard bank needs to review their "Customer Care Policy" on their staff,and make them do the job they get paid to do Instead of ignoring us!!!!</p>
Good day Cyril
Thank you for your posting.
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Complaint Resolution Centre
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Good day Cyril
Thank you for your posting.
Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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I e-mailed you on the 27 Jan 17 @14h42, and still waiting for your response, Attention Serisha!!!
I e-mailed you on the 27 Jan 17 @14h42, and still waiting for your response, Attention Serisha!!!
Good day Cyril
Thank you for your response.
Please note that we responded on the 30th January and are still awaiting the additional information requested in order to lodge the complaint.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Good day Cyril
Thank you for your response.
Please note that we responded on the 30th January and are still awaiting the additional information requested in order to lodge the complaint.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
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What additional information are you waiting from me?
I have given you everything I have!
Why do you not make contact with Prince, as he OPENED the account!
Please do not treat me like a FOOL - I am 62 years old and I am not Stupid, so at least put some effort into resolving this issue instead of always passing the buck
What additional information are you waiting from me?
I have given you everything I have!
Why do you not make contact with Prince, as he OPENED the account!
Please do not treat me like a FOOL - I am 62 years old and I am not Stupid, so at least put some effort into resolving this issue instead of always passing the buck