MA
Moegamat A
1 reviews | Active since Nov 2020
01 Nov 2020, 19:39
communication
standard bank is a very poor bank if it comes to home loans and communications with its clients because I've been sending emails and then i got no reply but when i get a reply and i response then i get a reply back almost 2 weeks later and i am about to chance my bank because standard bank is unreliable
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Replies (2)
Standard Bank's replyOfficial
02 Nov 2020, 06:48 Hello Moegamat
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply02 Nov 2020, 06:48
Official
Hello Moegamat
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
03 Nov 2020, 12:08Good day Moegamat,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting further details has been sent to you, we await your response.
Kind regards Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting further details has been sent to you, we await your response.
Kind regards Complaint Resolution Centre
Standard Bank's reply03 Nov 2020, 12:08
Official
Good day Moegamat,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting further details has been sent to you, we await your response.
Kind regards Complaint Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting further details has been sent to you, we await your response.
Kind regards Complaint Resolution Centre