NM
Nolwazi M

1 reviews | Active since Apr 2024

24 Apr 2024, 09:47

Communication

My experience with the bank is terrible. It is no easy to communicate with them. I need vehicle statements it has been a 2 months calling and writing emails. But even now i dont have statement

0
Replies (6)
Standard Bank
Standard Bank's reply24 Apr 2024, 09:50
Official
Dear Nolwazi

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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NM
Nolwazi M's update26 Apr 2024, 07:42
Reviewer Update
I am still waiting for the response even today
NM
Nolwazi M's update26 Apr 2024, 21:32
Reviewer Update
I am still patiently waiting for standard bank vehicle department to contact me or email the statement.
Standard Bank
Standard Bank's reply27 Apr 2024, 08:04
Official
Hi Nolwazi

We apologies for the delay getting back to you.  We'll investigate further and get back to you.

 Kindest regards
Standard Bank Hello Peter Team 
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NM
Nolwazi M's update27 May 2024, 10:03
Reviewer Update
Thanks standard bank did contact me today
Standard Bank
Standard Bank's reply27 May 2024, 10:35
Official
Hi Nolwazi

You're welcome.

 Kindest regards
Standard Bank Hello Peter Team 
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