JS
Jeff S
1 reviews | Active since Oct 2019
28 Oct 2019, 14:45
Comit Technologies ******* debit order
I have a debit order for +- R15.00 that has been coming off my Standard Bank account since the early 2000's and has now increased to R135.00. I have tried many times over the years to stop this but have always been told by Standard Bank that they cant stop it. I have to cancel it with whoever is drawing it. My bank statement indicates it is Telkomsa Telephone account but Standard Bank info says it is going to Comit Technologies. I have never authorized such a debit order, how do I stop this, seems like the only option is to close the Standard Bank account and move to a new bank.
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Replies (2)
Standard Bank's replyOfficial
29 Oct 2019, 04:35Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply29 Oct 2019, 04:35
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
JS
Jeff S's updateReviewer Update
22 Nov 2019, 08:57 So this saga with Standard Bank and Comit Technologies continues.
I eventually received an email from Standard Bank informing me that there is nothing that the bank can do and that I should approach Comit Technologies to stop the debit order. I eventual managed to speak to a lady who is part of Comit who informed me that Comit consists of more that a hundred companies and was unable to help me unless I knew which one was making the debits so back to Standard Bank to be told that if I cant get the drawer of the debit order to stop it then the only thing to do is close the account which I have had for over thirty five years.
It is a scary thought that in the 21 century my bank does not have an overruling control of what is been drawn from my account.
I eventually received an email from Standard Bank informing me that there is nothing that the bank can do and that I should approach Comit Technologies to stop the debit order. I eventual managed to speak to a lady who is part of Comit who informed me that Comit consists of more that a hundred companies and was unable to help me unless I knew which one was making the debits so back to Standard Bank to be told that if I cant get the drawer of the debit order to stop it then the only thing to do is close the account which I have had for over thirty five years.
It is a scary thought that in the 21 century my bank does not have an overruling control of what is been drawn from my account.
JS
Jeff S's update22 Nov 2019, 08:57
Reviewer Update
So this saga with Standard Bank and Comit Technologies continues.
I eventually received an email from Standard Bank informing me that there is nothing that the bank can do and that I should approach Comit Technologies to stop the debit order. I eventual managed to speak to a lady who is part of Comit who informed me that Comit consists of more that a hundred companies and was unable to help me unless I knew which one was making the debits so back to Standard Bank to be told that if I cant get the drawer of the debit order to stop it then the only thing to do is close the account which I have had for over thirty five years.
It is a scary thought that in the 21 century my bank does not have an overruling control of what is been drawn from my account.
I eventually received an email from Standard Bank informing me that there is nothing that the bank can do and that I should approach Comit Technologies to stop the debit order. I eventual managed to speak to a lady who is part of Comit who informed me that Comit consists of more that a hundred companies and was unable to help me unless I knew which one was making the debits so back to Standard Bank to be told that if I cant get the drawer of the debit order to stop it then the only thing to do is close the account which I have had for over thirty five years.
It is a scary thought that in the 21 century my bank does not have an overruling control of what is been drawn from my account.