Collections ***** and false listings

It is high time that standard bank staff be held legally accountable for their incompetence as I closed all my accounts and moved my entire portfolio to a different bank as they gave me better rates and service.

All accounts were moved except for my cheque account with Standard bank and now I have been told that I owe them R3000 in unpaid bank charges dating as far back as 2018/2019. I requested for a detailed statement from their collections agents and non managed to send this through.

I eventually paid them this 30 days ago and till to date, I still have not received confirmation documents stating that they have closed this account nor confirmation that they have updated all the relevant bureaus, been calling them and no one seems to care.

3 years from now, they will call me again to state that the account was never closed and want more money from me.