1 reviews | Active since May 2011
Collections
I have a critical issue that needs to be addressed with standard bank collections division, I had 2 accounts with standard bank which is cheque and savings, and on cheque account I had an overdraft of 2600, I had financial problems in repaying it a agreed by collections but did not refuse to pay it back, but on Saturday 04 July 2015 there was money deposited into my account for my child's school fees and they decided to take all that money and left me with nothing, without even consulting me and making proper arrangements, I then phoned them and made debit order arrangement with their legal team to take that money for a period of six months, after made that arrangement they transferred me to collections division to reverse that money and still they refused to do so, I will like that money to be paid back into my account and we make proper arrangements with them on how to pay that money back, as this is really unprofessional and shows that my money is not safe with standard bank anything can happen to it as the is no privacy or security to my funds.<br> <br> Your urgent assistance will be highly appreciated.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Best regards,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
