FG
Fanie G
1 reviews | Active since Apr 2017
22 Feb 2022, 11:15
Collecting card on behalf of your mother
ATM swallowed a 93 year old lady's card. Cancelled the card and now the account is also frozen. Cannot even do online banking. She is bedridden and while i have signing powers i cannot collect the card or collect it with an authorisstion letter from her. They will not even deliver the card. What do you do?
Helpful (0)
Replies (2)0
Replies (2)FG
Fanie G's updateReviewer Update
22 Feb 2022, 12:28Thks. Got sorted out. Bank assisted.
FG
Fanie G's update22 Feb 2022, 12:28
Reviewer Update
Thks. Got sorted out. Bank assisted.
Standard Bank's replyOfficial
25 Feb 2022, 14:41Hello Fanie
Thank you for letting us know. We glad to hear your matter was sorted.
Kind regards
Standard Bank Help Centre
***
Thank you for letting us know. We glad to hear your matter was sorted.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply25 Feb 2022, 14:41
Official
Hello Fanie
Thank you for letting us know. We glad to hear your matter was sorted.
Kind regards
Standard Bank Help Centre
***
Thank you for letting us know. We glad to hear your matter was sorted.
Kind regards
Standard Bank Help Centre
***