CR
Candice R

1 reviews | Active since Jul 2018

12 Jul 2018, 10:07

Cold calling out of hand

I am so sick of Standard Bank cold calling me to tell me about deals or offers. I have told them on numerous occasions to STOP calling me and they continue to call me on a DAILY basis. I block the numbers they call me from and then there is always a new number they call me from the following day. PLEASE remove my number from your cold call list. PLEASE

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Replies (2)
Standard Bank
Standard Bank's reply12 Jul 2018, 10:16
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply16 Jul 2018, 09:31
Official

Dear Candice Ronald

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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