Clueless bank

I haven't had a Standard Bank credit card for many years, mainly because they persisted in sending my replacement card to Krugersdorp and it's now been so many years that I have to go into the bank to fill in tons of forms if I want to have a card again. So I can go to a branch, struggle to park, dodge parking attendants, queue for 20 minutes in the wrong queue, queue for another 20 minutes in the right queue, get sent back to the first queue and then discover that I actually need to go upstairs. Or I can just not have a card. Guess which option I chose? Bearing all of this in mind it's ironic that they keep sending me smses about my credit card. Despite me asking them to remove me from the sms distribution list. Oh and there is another bank that allows you to apply and receive your card without setting foot inside a branch. Just saying.