1 reviews | Active since Nov 2015

01 Dec 2015, 12:00

Clueless

I've been having a problem with the New Internet Banking site and its seems like no one knows how to resolve it from the banks side... I went to the standerton branch to resolve this and no one could help now i just got off the phone with the call center agent who made me hold for seven minutes until my airtime got depleted.<br> <br> The issue is that the website gives me the message below:<br> <br> My Personal Dashboard Blocked<br> ***x-***x-***x-***x<br> Your card has been deactivated for security reasons. Please call Customer Care on ***or visit your nearest branch.<br> <br> Can Someone please resolve the matter for me.

0
Replies (1)
Standard Bank
Standard Bank's reply01 Dec 2015, 15:12
Official
Hello farcan22,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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