Closure of bank account

Item: Standard Bank
Rating: 1
Author: Chantelle E

I have been contacting my private banker for over a month to close the bank accounts. And no response. What use is it that you have someone to contact directly and they can't even do this. I am not paying any more banking fees if they don't want to close it.

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

12 Nov 2021, 07:28

Dear Chantelle E

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
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Standard Bank's reply12 Nov 2021, 07:28

Official