BG
Bianca G
1 reviews | Active since Mar 2024
09 Mar 2024, 15:15
Closure of account
Visited Standard bank Bayside mall. Beautiful branch but pathetic service. Waited an hr with no assistance. The staff stand around on their phones walking up and down past customers sitting and waiting for help. When you ask them how many people before you they want to give u attitude. Their lack of service is honestly pathetic it's disgusting and I would not recommend going to that branch ever!
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Replies (1)0
Replies (1)Standard Bank's replyOfficial
09 Mar 2024, 15:31Dear Bianca
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Mar 2024, 15:31
Official
Dear Bianca
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
