closure of account

I have been banking with standard bank for over 5 years now until this year. One major concern is that your branches operate differently but are yet representiing one brand. I had troubles having my proof of residence loaded on to the system as I was told it is not geniune. I had the company Im staying with calling the standard bank in JHB CBD, confirming my stay with them but still I was not assisted.

I went to Standard Bank In dobsonville mall and I was assisted with no problems, now this left me questioning myself why I was not assisted in JHB CBD. I had also laid a complain against one of the employees and no one got back to me until I went to bank and questioned why no one got back to me. we got into a heated argument which led me to have my money withdrawn from my account and have it closed. I could not save my money with a bank that will make me travel for over 20km to get my FICA registration sorted out.

The attached document was accepted in Dobsonville mall Standard Bank