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RF
Ricado F

1 reviews | Active since Aug 2016

16 Apr 2018, 13:24

Closing of Standard Bank Cheque Card

Good day,

I would like to inquire how to go about to close my Standard Bank Cheque Card as I've found a cheaper service with another bank.

Could somebody please contact me to advise on the process and also to inform if there is any outstanding money which I owe Standard Bank.

Your assistance would be highly appreciated.

Regards,

0
Replies (6)
Standard Bank
Standard Bank's reply16 Apr 2018, 13:58
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply16 Apr 2018, 13:58
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre

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RF
Ricado F's update18 Apr 2018, 14:03
Reviewer Update
"A matter of urgency" two business days later and I am still waiting for a f*cking reply. Which raises the question. Does these *****s understand what the word urgent mean.
RF
Ricado F's update18 Apr 2018, 15:00
Reviewer Update
Never mind, I got the info from the Bellville Branch.
Standard Bank
Standard Bank's reply19 Apr 2018, 13:47
Official

Dear Ricado Frank

Thank you for your posting.

I refer to my email correspondence and can confirm that the matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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RF
Ricado F's update19 Apr 2018, 13:50
Reviewer Update
Thank you