bM
bruce M

1 reviews | Active since May 2021

06 Nov 2024, 14:55

CLOSING OF STANDARD BANK ACCOUNT

been trying to close my account for the pat year, and they just do not acknowledge or reply to emails that I send. Excuses come up that online banking needs to finalise their accounts. then just absolutely nothing sent email to FILLIS, FRANCOIS F, BETTY DLANGA ETC.

0
Replies (3)
Standard Bank
Standard Bank's reply06 Nov 2024, 15:14
Official
Dear Bruce

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologies' for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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bM
bruce M's update06 Nov 2024, 15:28
Reviewer Update
I will believe it when I see my account is finally closed
Standard Bank
Standard Bank's reply06 Nov 2024, 15:34
Official
Good day Bruce,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience.  

Kindest regards 
Standard Bank Hello Peter Team 
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