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nmaritz N

1 reviews | Active since Jul 2016

20 Jul 2016, 10:02

Closing of bank account

<p>I'm trying to close my business bank account for the past 2 months. I was prommised that it will be sorted out by 16 June. On 16 June I recieved an email saying that they are still busy working on it. Since then I havent recieved any feedback. This in not acceptable and I urgently need your assistance in this matter. (Closing the account and paying out the money in the account)</p>

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Replies (5)
Standard Bank
Standard Bank's reply20 Jul 2016, 11:53
Official

Good day Niel Maritz

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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nN
nmaritz N's update21 Jul 2016, 15:26
Reviewer Update

I haven't recieved anything yet. Please resend it to **********

Regards

Standard Bank
Standard Bank's reply22 Jul 2016, 08:31
Official

Good day Niel Maritz

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

**********
Standard Bank
Standard Bank's reply26 Jul 2016, 06:33
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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**********
Standard Bank
Standard Bank's reply26 Jul 2016, 06:38
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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**********