mN
marius N

1 reviews | Active since Nov 2014

30 Oct 2018, 08:47

closing my account

standard bank burgersfort refused to close my cheque account now they want me to pay almost 11000 rand just to close my account. this is madness i have been there four times and was unable to close my account

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Replies (2)
Standard Bank
Standard Bank's reply30 Oct 2018, 09:27
Official
Dear  marius 
 Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply02 Nov 2018, 13:12
Official
Thank you for bringing your concerns to our attention.
 
Your concerns have been escalated to our management team.
 
We appreciate your support and loyalty. 
 
Kind regards
 
Complaint Resolution Centre
 
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