LL
Lizette L
1 reviews | Active since Oct 2016
26 Apr 2021, 10:05
Closing account
Its been two months since I went into the branch to close my account. I phoned in and then I am told that I need to go into the bank and close the account. I did go in and still the account is not closed and bank charges are just adding up on the account.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
27 Apr 2021, 02:14 Hello Lizette,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply27 Apr 2021, 02:14
Official
Hello Lizette,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
LL
Lizette L's updateReviewer Update
10 Sept 2021, 16:14Took you 6 months to close an account it suck
LL
Lizette L's update10 Sept 2021, 16:14
Reviewer Update
Took you 6 months to close an account it suck