LK
Louis K

1 reviews | Active since May 2017

30 May 2017, 15:56

Closed Standardbank account still getting charged service fees

<p>I opened a Standardbank accout at Cape Gate branch on 27 09 2016. Used the cheque account for one month to deposit my sallary but then decided to move back to FNB as there online services were far better. I closed my checque account: ********** 95 at Cape Gate branch at the end of December 2016 but are still receiving statements on a monthly basis and the best part is I am getting charged monthly service fees.</p> <p>Can u please close this account and confirm. Never experienced such bad service in even trying to close an account. Cant you even get this right.</p>

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Replies (1)
Standard Bank
Standard Bank's reply02 Jun 2017, 14:18
Official

Dear Louis Kotze

Thank you for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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